Privacy Policy

1. Information We Collect

We collect information to provide better services and improve your experience with Grout Prince. This includes:

• Personal Information: Name, email address, phone number, physical address, service preferences, and other contact details you provide when requesting a quote, booking our services, or communicating with us.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, referral sources, and other diagnostic data collected automatically through cookies and similar technologies.
• Communication Data: Records of your communications with us via phone, email, WhatsApp, or other channels.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services and website.
• Respond to your inquiries, provide customer support, and manage bookings or quotes.
• Personalize and improve your user experience.
• Send you updates, promotional materials, and service-related information with your consent.
• Comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

Grout Prince will never sell or rent your personal data to third parties.

We may share your information with trusted partners and service providers who assist us in operating our business, such as marketing agencies, payment processors, or technology providers, only to the extent necessary to perform these services and under confidentiality agreements.

We may also disclose information if required by law or to protect our rights and customers.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Analyze site usage and improve functionality.
• Remember your preferences and login information.
• Deliver relevant advertising and marketing.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Our team is trained to uphold stringent confidentiality and data protection practices.

6. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information.
• Request deletion or restriction of your data where applicable.
• Object to processing for marketing purposes.
• Withdraw consent at any time (where processing is based on consent).
• Contact us to learn more or exercise these rights.

To make any requests related to your personal data, please contact us using the details below.

7. Children’s Privacy

Our services and website are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date. Please review this page periodically for updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: